Water running to drain? With softeners and filter/softeners, start by testing the drain water. If the drain water is hard, the tank currently in service has a problem with its drain valve. If the drai...Read More
When the water meter disk on the top of your Kinetico water softener is not turning there are a number of simple reasons. Answer: 1. Non-conforming meter drive pawl. Action: Replace meter drive p...Read More
Answer: 1. Water meter disc is not turning. 2. Control disc will not automatically advance out of service position. 3. Damaged teeth on control disc. Action: Replace regeneration start pawl and r...Read More
Answer: 1. Check stems missing or not working correctly. Normally yellow on base level, two check stems. Make sure they are fitted correctly. Replace or add check stems. 2. Plugged venturi. Clean...Read More
Brine drum does not refill or overfills. Answer: 1. The brine valve is set incorrectly. Set the brine valve according to instructions on the brine valve installation sheet in the owner’s pack or...Read More